Privacy Policy
Your privacy is very important to us, that’s why we have developed this policy in order for you to understand how we collect, use, communicate, disclose, delete and make use of personal information.

Information Collection

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Non-Personal Information

In general, you can browse our website without revealing your identity or providing any personal information.
The only information we collect while browsing the site is general information collected in normal server logs.
This information includes your Internet Protocol (IP) address, your domain name, the type of browser and operating system you are using, as well as other information such as the website address from which you accessed our site, the files you upload, the pages you visit and the dates/times of those visits.
This information will not reveal your identity; rather, it will be used internally to analyze website search traffic only.
We also collect your personal data in certain areas of the Website when you apply.
The personal data collected varies and may include information you provide, such as your name, mailing address, email address, telephone number, fax number, and background information required in order to do any purchase from our website. We may also automatically collect information about the devices you use to interact with our Website. The information we collect automatically may include your IP address, device identifier, web browser and browsing information collected through cookies, web beacons, pixels, clear gifs, and other similar technologies (collectively, “Cookies and Other Tracking Technologies”) on our Website. We may also automatically collect information about how you use the Website, such as what you have searched for and what you have viewed on the Website. The information collected automatically will be associated with any personal data you have provided.

Personal Information

If you do any purchase from the website, join an electronic mailing list, you must provide personal information, such as your name and email address. This information is collected only with your knowledge and permission, and is kept in the site's databases and mailing lists for the services to be provided.

eMall24, which sets out specific requirements for collecting personal information, may publish its own privacy policies that complement the company's general policy in this area. Recording or providing personal information may result in a cookie. Through this cookie, the channel can remember your details when you visit the site again, so you will not have to provide the same information again. This helps us provide better service.

Information Usage

eMall24 uses your personal data to fulfill your requests for information, personalize the content you view or receive on the Website, evaluate and improve our Services, analyze the Site's performance and operation, prevent fraud, enforce our Terms of Use, and comply with all applicable laws and corporate reporting obligations.
eMall24 and its service providers may use third-party cookies and other tracking technologies, including web beacons, to administer our website and services and gather analytics on how they are used, and its service providers collect information about whether you have opened or clicked on any links contained in Information messages we send to you. The information in this Privacy Policy about cookies also applies to these other tracking technologies.
Our website do not track you by collecting personal data about your online activities over time or across third party website or online services. Therefore, we do not change the response of our data collection and use practices in response to “Do Not Track” signals sent from web browsers. We collect information to provide better services to all of our users, existing clients and potential new clients.
None of the information that we collect is sold to any 3rd party organization. We may, however, share your information with our sister concerns, subsidiary companies and affiliates.
We collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
We use the collected information to, respond to queries/requests, resolve any problems with services provided, prevent activities that may violate our policies, generate services that meet your needs, enhance our services, we will get your consent to use your personal data for direct marketing.
We use your email address, phone number(s) to directly communicate with you. Our business development team uses this information to connect with you and discuss your business requirement in order to provide you with a relevant solution.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card (if applicable), place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in then you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected].


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Age of Consent

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Data deletion request

eMall24 retains personal data for use in analysis, historical record keeping, or to comply with information management policies and schedules. You have the right to request access to the personal data we have collected about you for the purposes of reviewing, amending or requesting deletion. You also have the right to request a copy of the personal data we have collected about you and to have any errors in it corrected. In certain cases, you can also request that we stop processing your personal data.
If you would like to make a request to access, review, correct or delete your personal data or to discuss how we process it, please contact us at [email protected]
To help protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password or user ID, before granting you access to your personal data. We will make reasonable attempts to promptly investigate, comply with or otherwise respond to your requests as required by applicable law. Depending on the circumstances and the request made, various laws may prevent us from giving you access to your personal data or otherwise fully complying with your request, for example, if providing your information could reveal the identity of another person.
You may please contact us using our standard contact form should you have any further queries or seek clarification regarding any of the privacy points and declaration mentioned above. If you have questions or need to contact us about this Privacy Policy, please email us at [email protected]